Privacy

Privacy Policy

Plain-English terms for how we handle your information. Written to align with Canada's PIPEDA and the BC Personal Information Protection Act.

Last updated: April 24, 2026

1. Who We Are

FNT Makeovers is a professional makeup artistry studio based in Vancouver, British Columbia, Canada, serving clients across the Lower Mainland. For the purposes of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), FNT Makeovers is the organization responsible for the personal information collected through this website.

2. What We Collect

When you use our contact form or book a service, we collect the information you choose to provide — typically your name, email address, phone number, event date, service type, and any details you share about your booking.

When you visit the site, our analytics tools automatically collect limited technical information: your device type, browser, approximate location (country or region), pages viewed, and referral source. This data is aggregated and not used to identify you personally.

3. How We Use It

We use your information to respond to inquiries, confirm bookings, coordinate services, send appointment reminders, and follow up after your event. We use technical and analytics data to understand how people find and use the site so we can improve it.

We do not sell, rent, or trade your personal information. We do not use your information for automated decision-making.

4. Third-Party Services

We use a small number of trusted third-party services to run this website. Each has its own privacy policy that applies alongside ours:

  • Google Analytics 4 and Google Tag Manager — anonymized traffic and behaviour analytics.
  • Sanity — content management for our blog.
  • Instagram and Facebook — embedded social content and linked profiles.
  • Vercel — website hosting and delivery infrastructure.

5. Cookies

This site uses cookies to remember your preferences, keep the site performing well, and measure traffic through Google Analytics. You can block or delete cookies in your browser settings at any time. Blocking analytics cookies will not affect your ability to browse or contact us.

6. How We Store and Protect Your Information

Inquiries submitted through the contact form are delivered to our business email and stored there for as long as we need them to serve you and for a reasonable period afterward for record-keeping. Analytics data is retained according to Google's standard retention window.

We use reasonable technical and organizational safeguards to protect your information, but no method of internet transmission or storage is perfectly secure.

7. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you, to ask us to correct inaccuracies, and to request that we delete information that is no longer needed for the purpose it was collected.

To exercise any of these rights, or to ask a question about this policy, email us at the address in Section 9. We'll respond within a reasonable timeframe.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will change the "last updated" date at the top of the page. Significant changes will be highlighted on the site.

9. Contact Us

Questions, requests, or concerns about your privacy? Reach out any time — we read every message.

  • Email: fntmakeovers@gmail.com
  • Location: Vancouver & Lower Mainland, BC, Canada

Have a Privacy Question?

We're happy to walk you through anything on this page or help you with a data request.